Create a Support Package to send to Dbvisit support
Request
HTTP Method: POST
Content Type: application/json
Parameters
Property | Type | Description | Required |
|---|---|---|---|
| integer(int64) | configuration ID (non-negative) | required |
| string | Primary or Standby of Configuration, optional |
|
| string | Process ID of oracle trace file, optional |
|
| string | The approximate date and time when the problem occurred. The support package will include data from around this time in the local time zone. Format 2025-05-20T12:30:00+12:00, second and timezone are optional. The default value is collected from your Primary host or your Standby host if the Primary host unreachable, optional | |
| integer(int64) | Data collection time period, in hours, optional | |
| string | Trace file name, optional |
|
{
"params": {
"configuration_id": 1,
"pid": "string",
"role": "string",
"tracefile": "string"
"time": "2025-03-24T15:19:00+13:00",
"duration_hours": 2
}
}
Response
HTTP Status: 200
Content Type: application/json
Response
Property | Type | Description |
|---|---|---|
| object of type | error response |
| object of type | support-package response |
| boolean | response with error or not |
error_response
Property | Type | Description |
|---|---|---|
| string | error message |
support_package_response
Property | Type | Description |
|---|---|---|
| string | the URL where you can download the support package |
{
"error": {
"message": "string"
},
"result": {
"url": "string"
},
"successful": true
}
HTTP Status: 400
Content Type: application/json
Response
Property | Type | Description |
|---|---|---|
| object of type | error response |
| boolean | always false |
error_response
Property | Type | Description |
|---|---|---|
| string | error message |
{
"error": {
"message": "string"
},
"successful": false
}
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