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Starting Dbvserver Failed During Standby Installation

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Read our docs Starting the Dbvserver fails during installation 


Problem Details

Problem Statement

Dbvisit Standby failed to start Dbvserver during Installation with the following Error on RHEL 5.8

Applicable Error Code

Can't load 'auto/Net/SSLeay/SSLeay.so' for module Net::SSLeay: auto/Net/SSLeay/SSLeay.so: 
cannot open shared object file: No such file or directory at
/</usr/dbvisit/dbvserver/dbvserverd>DynaLoader.pm line 222. at perlapp line 848. BEGIN failed--compilation aborted at
/</usr/dbvisit/dbvserver/dbvserverd>BOP/Protocols/HTTPS.pm line 18. BEGIN failed--compilation aborted at dbvserverd.pl line 68. Can't load 'auto/Net/SSLeay/SSLeay.so' for module Net::SSLeay:
auto/Net/SSLeay/SSLeay.so: cannot open shared object file:
No such file or directory at /</usr/dbvisit/dbvserver/dbvserverd>DynaLoader.pm line 222. at perlapp line 848. BEGIN failed--compilation aborted at
/</usr/dbvisit/dbvserver/dbvserverd>BOP/Protocols/HTTPS.pm line 18. BEGIN failed--compilation aborted at dbvserverd.pl line 68.

Affected Versions

Noticed in standby Version 7.0 

Affected Platforms

Noticed in Linux RHEL 5.8

 

Problem Description

In some cases post installation while trying to start the dbvserver we get the below error, 

Starting Dbvserver daemon, please wait...
Can't load 'auto/Net/SSLeay/SSLeay.so' for module Net::SSLeay: auto/Net/SSLeay/SSLeay.so: cannot open shared object file: No such file or directory at /</usr/dbvisit/dbvserver/dbvserverd>DynaLoader.pm line 222.
at perlapp line 848.
BEGIN failed--compilation aborted at /</usr/dbvisit/dbvserver/dbvserverd>BOP/Protocols/HTTPS.pm line 18.
BEGIN failed--compilation aborted at dbvserverd.pl line 68.
Can't load 'auto/Net/SSLeay/SSLeay.so' for module Net::SSLeay: auto/Net/SSLeay/SSLeay.so: cannot open shared object file: No such file or directory at /</usr/dbvisit/dbvserver/dbvserverd>DynaLoader.pm line 222.
at perlapp line 848.
BEGIN failed--compilation aborted at /</usr/dbvisit/dbvserver/dbvserverd>BOP/Protocols/HTTPS.pm line 18.
BEGIN failed--compilation aborted at dbvserverd.pl line 68.
Solution

SELinux was set to enforcing. This error is resolved after changing this setting to permissive.

To see current SELinux status use the command:

$ /usr/sbin/sestatus -v
SELinux status: enabled
Current mode: enforcing

OR

$ cat /etc/selinux/config
SELINUX=enforcing
SELINUXTYPE=targeted

To update the SELinux setting, login as root user and edit /etc/selinux/config, changing the SELINUX= line to:

SELINUX=permissive

Ankit Arora September 05, 2014 15:57

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