This article covers the steps to follow on, How to create a support ticket.
Steps to perform
1. For creating a ticket, you need to create an account, or sign in using existing one
2. Log In or Sign up
3. Once signed in you can create a support ticket:
4. Choose from the dropdown list
5. Complete the form with as much details as possible and click SUBMIT :
You can also see a video of this process at the following link :
https://vimeo.com/353491489
We are DBVisit partners, working with DBVisit customers.
How can we review an existing ticket, for example, inc14523 ?
Regards,
Ricardo.