How to create a support ticket


Read our docs This article covers the steps to follow on, How to create a support ticket.

Steps to perform

1. For creating a ticket, you need to create an account, or sign in using existing one

2. Log In or Sign up

3. Once signed in you can create a support ticket:

4. Choose from the dropdown list

5. Complete the form with as much details as possible and click SUBMIT :

You can also see a video of this process at the following link :

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  • Avatar
    Ricardo Rivero

    We are DBVisit partners, working with DBVisit customers.
    How can we review an existing ticket, for example, inc14523 ?