How to create a support ticket

Follow

Read our docs This article covers the steps to follow on, How to create a support ticket.


Steps to perform
1. Launch the Dbvisit Website and click on SUPPORT

Shot1.png

2. Sign up or sign in to the Support Portal

Shot2.png

3. Once signed in choose the category under which you need the support :
- Trialing the software
- Existing Customer
- Partner

shot3.png

4. Choose from the dropdown list

Shot4.png

5. Complete the form with as much details as possible and click SUBMIT :

Shot6.png

You can also see a video of this process at the following link :
https://vimeo.com/353491489

Have more questions? Submit a request

Comments

  • Avatar
    Ricardo Rivero

    We are DBVisit partners, working with DBVisit customers.
    How can we review an existing ticket, for example, inc14523 ?
    Regards,
    Ricardo.